![]() ![]() ![]() Although we have no record of the customer reaching out to us directly, we strive to provide a seamless and efficient refund service, and we regret any inconvenience caused. We deeply apologize for the frustration the customer has experienced while attempting to obtain their login credentials. Now I want vshred to cancel my subscription and return all my money back, because I never really used the app because they didn't provide me all the necessary info. To this day I got charged the worth of almost $120 for nothing and I have no option of cancelling the subscription, the only thing I could do would be blocking my debit card, which I would rather avoid. The only thing I found out on their website was that I can cancel my subscription after logging in the app, but to that I don't have the login info, because I never received it in any of their emails. At the end of june I got charged again and vshred never answered me. In may I filed a complaint directly at vshred website and left the ******** group immediately hoping that the charges were connected to that. But after 3 of 4 months I found out that there were monthly payments ($9.95 at the end of every month) from my debit card for some kind of membership. I decided that I won't do anything about it and that I just lost $57. In this case I never entered the program (because I simply couldn't get to the app without the login) and the only thing they actually send me was access to their ******** private group. I received a tone of emails, but in any of them there weren't any login details. I purchased the vshred fat loss extreme program on December 29th 2022. If there are any further questions or if additional assistance is needed, please don't hesitate to reach out. We value the trust our customers place in our products and services, and we appreciate the opportunity to address concerns. An email confirmation was sent as proof of the refunded order. ![]() The funds should reflect in the customer's account within **** business days or depending on their bank's refund timeframe. In response to the support request, a full refund for 6 Bottles of Test Boost *** has been processed today. For urgent concerns needing immediate attention, our online chat support is available during business hours, where we'll be more than happy to assist in real-time. Rest assured, we have acknowledged receipt of your email and have set proper expectations. We respond to support requests in the order received, but we understand that wait times are currently longer than usual due to high contact volumes. We treat every concern with urgency and prioritize resolving issues promptly. Our team of experts is dedicated to providing an unparalleled customer experience. We stand by our no-question-asked refund agreement. Our refund terms and conditions are available online, ensuring transparency in our refund process and providing clarity in every transaction. If customers are not satisfied, we have a 30-day refund policy for the majority of our programs and supplements. Moreover, we offer a Money Back Guarantee, reflecting our confidence in the quality of our products and services. Consistency is key, and the longer customers stick to the program, the better the results they can achieve. To maximize the desired outcomes, it is strongly recommended for customers to follow the program for at least 3 weeks before expecting visible results. As a valued customer and fitness partner, we are committed to delivering the best and premium service to ensure the results our customers were promised and advertised online. We understand that achieving fitness goals requires dedication, hard work, and consistency.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |